I am having trouble joining a live session?

Modified on Tue, 20 Jun, 2023 at 4:56 PM


If you're having trouble joining a Session, make sure you've completed the following:


  • Refresh your web browser

  • Kindly clear the browser cache memory

  • Check your Audio/Video permissions.
    Click on the padlock icon next to the URL field and make sure the Camera and Microphone are set to Allow for the airmeet.com webpage.


  • Restart your web browser
    Sometimes browser settings require a browser restart for changes to take effect.


  • Make sure you have disabled VPN/Firewall, which might be blocking your access.

  • Kindly check you are accessing Airmeet on a supported browser.



Feel free to reach out to us at [email protected] or join us at 24*7 Support Lounge in case you have questions or need assistance.










.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article